Artificial Intelligence in HR: A force multiplier

Remember the extremely cumbersome process of shortlisting the relevant resumes once your system gets flooded with applicants for a published vacancy. Among hundreds resumes only 10 percent may be relevant. Today’s AI fueled softwares and search algorithms churn out thousands of candidates down to an elite few.

Not only recruitment AI can benefit pretty much every HR aspect in an organisation like on-boarding, performance review, feedback, training, attrition prediction & retention, identification of unlawful and unethical behaviour of employees to name a few. AI has become a boon in the recruitment field where risks are less with good return of investment. AI has become a force multiplier.

• Automate processes and enhance efficiency. HR professionals can pour over a vast amount of information in a fraction of the time and can increase their efficiency by automating the process through applying AI powered algorithm to carry out various activities.
  
  
• Mechanizing Repetitive Tasks. A lot of repetitive and low value activities which consumes HR manger time can be easily resolved by using AI-powered tools such as electronic employee helpdesks, where users can feed their queries and receive automatic responses.
  
  
• Getting rid of human bias from the equation is of utmost importance in recruitment, promotion, training, and other HR activities. If the AI platform is itself biased due to programming error, it can be audited and reprogrammed. Reducing AI bias is much easier than reducing human bias. Reduce administrative task and increase strategic work.
  
  
• Communicate recruitment status. Applicant tracking systems (ATS) can communicate through each stage of the recruitment process exempting recruiters to take candidate calls and resolve candidates “no-feedback” issue.
  
  
• Staff forecasting, accelerated Times-To-Hire and creating a more diverse and inclusive workforce. Increase The Human Experience. Two way communication with candidate regarding their selection process and result. Adhering to complains. Being proactive in approach. Many productive and strategic initiatives backed by AI will give a more humane experience to stakeholders.